by Structured Settlement Watchdog
Houston TX Structured Settlement Payee Waits and Waits for Payment Split from Structured Settlement Servicer SuttonPark
Mavis Davis (Alias used) is a Houston Texas area structured settlement annuitant whose stuctured settlement was funded with an annuity from The Prudential Insurance Company of America. I spent some time speaking with her this morning. Because Mavis sold part of her structured settlement payments, a payment servicing agreement is necessary. Unfortunately for Mavis, the servicing agreement is with SuttonPark, a Boca Raton company, that has been one of the largest servicers of structured settelment receivables in the USA.
Prudential continues to mail checks to SuttonPark but the portion of the checks due Mavis aren't getting to Mavis (and other payees) under a payment servicing agreement with SuttonPark.
The money is bottlenecked in a lock box. It appears that limited current staffing is at insufficient levels to assure a normal payment schedule. Little information has been available to payees and that is a HUGE problem. A phone message has not presented an accurate date for payment distributions, raising the anxiety level of payees. With the holiday season having arrived, it's certainly a lump of coal.
Mavis has made a few sales of structured settlement payment rights, to JG Wentworth and others. She told me this morning that a JG Wentworth rep told her that they used SuttonPark at one time but yanked the servicing away because they weren't happy. Fortunately Mavis Davis is employed, but it is not going to be easy for her if this situation continues.
One thing that I was able to confirm through sources that as of Tuesday November 26, 2024, the following SuttonPark employees payees might have been dealing with are still there even if calls are not being returned: Anna, Servicing Specialist Wanda Velasquez and Servicing Manager Percy Forde – SuttonPark Capital . I understand that they are working through the backlog trying to do the work of many times more people that are no longer there.
For the Payees, I think it is reasonable that any further communications from SuttonPark need to be accurate and crystal clear. Voicemail greetings should be changed daily.
You have Payees concerned with losing their homes and paying bills.
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A few key facts about structured settlement payment servicing to help provide some clarity about the process
- There is no need for payment servicing unless (1) the annuitant decides to sell part of a structured settelment payment stream or deferred lump sum; (2) actually does sell part of a payment steam or deferred lump sum; (3) the annuity issuer does not service its own payments.
- Life insurance companies are highly regulated, in each of the states they do business. In the case of Prudential, it has been in business since 1875.
- Where SuttonPark is the payment servicer, the life insurerer makes the entire annuity payment to SuttonPark on the payment due dates set forth in the qualified assignment executed at the time of settlement and the annuity contract issued to the qualified assignment company and payable to you, when your lawsuit was settled. For a refresher please follow this link to the 4structures.com LLC website How Do Structured Settlements Work | Structured Settlements Explained
- Payment must then be split by SuttonPark, subject to the terms of the applicable servicing agreement, so that (1) structured settlement payees receive their net remaining payment, AFTER (2) paying the investor(s) who bought the payment(s) the structured settlement payee and (3) the payment fee that SuttonPark charges per payment for servicing can be realized by them. This process can become more complicated if there is a tertiary sale of structured settlement payment rights by investors
- As a result, payments that are being serviced will not exactly align with the payment dates set forth in the annuity contract and qualified assignment.
- Payments must be accurate for obvious reasons
- Payment servicing is common where a sale of structured settlement payment rights is a partial sale and the annuity issuer does not have the capacity and/or desire to service payments themselves.
This author does not know what the fee is that is charged by SuttonPark, but per payment fees would be charged by other payment servicers.
Weed Wacking through Misinformation About Structured Settlement Annuities in Conjunction with Sales or Structured Settlement Transfers
- A structured settlement annuity is not a bank account.
- Payees do not own the structured settlement annuity.
- When someone raises cash from their structured settlement, they are not cashing in the annuity. They are selling or transferring some of their structured settlement payment rights
- There are websites run by companies that target consumers for the sale of their structured settlement payment rights that confuse consumers with nonsense like "sell your stuctured settlement annuity". Such inaccurate statements by promoters and solicitors for structured settlement factoring companies are inaccurate, ignorant, cruel (on the part of their patrons to allow it to be published) and foster consumer confusion, and irresponsible.
John Darer has over 30 years of experience with structured settlements and over 40 years of experience in financial services.
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