by Structured Settlement Watchdog
Sutton Park Capital has faced significant challenges with its payment servicing operations, leading to delays and client dissatisfaction.
I continue to post victim impact stories. Payees have reported experiencing delays in receiving their scheduled payments, causing financial strain and uncertainty. SuttonPark has experienced a loss of staff, which has further exacerbated these issues and led to a massive backlog. The combination of operational inefficiencies and reduced workforce has raised concerns about the company's ability to manage and distribute funds efficiently, highlighting the need for improved processes and better client communication to restore trust and ensure timely payments.
The complexity of the SuttonPark Nightmare is the competing interests in the mix
The annuity issuer is making one payment to the payment servicer from an annuity, but there will be multiple splits. At the very least, there will be payments to investor, with the possibility of multiple investors or being part of a aggregation for a securitization that could even be bought by an insurance company.
While the life insurance company that insures you life may buy the securitzations, or individual deals {See my 2022 blog First Trinity Life Ins. Co. v Advance Funding LLC | Insurer Victim of Lottery Receivable Scam - Structured Settlements 4Real® Blog: Structured Settlements | Settlement Planning News and John Darer Reviews], there is no evidence I've seen at this point of any deal involving structured settlement annuity issuers.
How are Investors Also Affected by the SuttonPark Nightmare?
"Boris and Doris" (alias) are a Florida couple in their 80s who bought structured settlement receivables more than a decade ago as a retirement plan investment. $300,000 was invested in structured settlement receivables in 2011 and another $300,000 in 2012. A portion of the receivables were payments from a structured settlement funded by an annuity issued by The Prudential Insurance Company of Ameria and part was funded by an annuity issued by a subsidiary of Transamerica, now part of the AEGON family of companies. AEGON mmeber companies stopped writing new structured settlement annuities in 2006. Boris and Doris have a year left on their payments and when I spoke with them November 27, 2024 they indicated that payment delays began in 2023 and got worse in 2024.
Initially their servicing was being done through Integrity Funding LLC. I understand from Boris and Doris that at some point things were shifted to SuttonPark and the problems began. Now Gregory Roper who worked with the couple apparently is trying to get the servicing but he apparently is not returning the couple's recent calls. A voice mail I left for Roper on November 27, 2024 has not yet been responded to.
And there may be other investors affected
The story is very similar to a June 2024 conmplaint about SuttonPark on the Better Bureau which states:
"sold part of my annuity to a company which intern (sic) sold that part of the annuity to suttonpark capital llc a few years ago. Ever since suttonpark capital has been responsible for my annuity payments they have been at least a few days late each payment, with the most recent payment month (I.e this June) being the longest I have ever had to wait around 13 days and I still have not received my payment from them.and I just want to recieve (sic) my payments in a timely manner."
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